Refund policy
At NYNE OF GODS, we aim to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The item must be unused, unwashed, and in the same condition that you received it.
- The item must be in its original packaging with tags intact.
- You must provide a valid order confirmation or receipt.
Items that do not meet these conditions may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
- Items purchased during sale or clearance
- Customized or limited edition products
- Items that are damaged due to misuse or washing
Return Process
To initiate a return, please email us at:
nyneofgods.1@gmail.com
Include:
- Your order number
- A photo of the product
- Reason for return
Once your request is approved, we will provide instructions for returning the item.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund.
If approved:
- Refunds will be processed to the original payment method
- It may take 5–7 business days for the refund to reflect in your account.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or refund.
Exchanges
We currently offer size exchanges only, subject to product availability.
Contact Us
If you have any questions about returns or refunds, contact us at:
Email: nyneofgods.1@gmail.com
Brand: NYNE OF GODS